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Read Genuine, Unfiltered Reviews from Our Past Customers—Verified on Yelp and Google.
We look forward to earning your trust on your next project.
Yelp Reviews
Verified I had a great experience with Freddy and his team at Freedom Underground at my Menlo Park residence. It was a hairy situation where I needed to install a new sewer line down a shared driveway and into the public street. Various permits and inspections from the city as well as the sanitary district were needed, I had some concerned neighbors to deal with, and we had to do it in a way that protects a large heritage tree right near the work. Freddy was extremely patient and creative during the scoping process. He understood the requirements and concerns of all parties involved and offered different solutions based on what the needs were. He and his office manager Fiona did a good job of managing all the admin stuff as well. I never felt like the team didn't know what they were doing or didn't have a plan. Once the job started, Miguel did an excellent job managing the work and the team. His communication was great and he quickly corrected course based on any concerns or requirements raised. Miguel was a good foreman. I felt in good hands the whole time and I thought the team was very diligent in cleaning up each day, keeping me updated on progress, etc. I'd definitely work with them again.Verified First I'd like to say Thank you to Miguel and Jonathan for coming out today and fixing my issue with the pipe break. You guys were efficient and completed the job quickly. Thank you Miguel and Jonathan! And Lastly, thank you Freddy for coming out to locate the leak! You guys were all awesome! Highly recommend this company! Also the price was fair too.Verified We had a terrific experience working with Miguel - he is a smart competent leader, efficient and thoughtful about managing his crew, good with listening to the homeowners, and experienced. You can tell he is a rising star. The crew came in and completed an enormous project with incredible drive and professionalism on hot days no less. We have built a house now and this is a second stage project a handful of years later - their line connections and trenches are impeccably clean, they go out of their way not to damage my established plants, and they fix irrigation breaks (a necessary part of trenching across gardens) without asking. Just a top notch experience and worth the additional expense. Thanks to them, we saved a couple weeks on the project because the process from bid to project completion was less than 4 days. Incredible.Verified We used Freedom to do a job in San Jose. The water leak was detected underneath the ground and this was cemented. The quote given was very reasonable and the work done was also great. I would work with Freddy and the team anytime on my next job! Highly recommend this team!Verified Freddy was very knowledgeable and understood the problem with my septic tank right away. We were having an active clog and Freddy was able to shuffle his schedule and sent people the next day. The guys were quick and professional. Pricing was reasonable. I would recommend them if you have a septic tank issue.Verified They did an excellent and stress free job ! Highly recommend! Freddy and his team are so helpful and kind. Super easy to talk to and knowledgeable.Verified We had to replace our main sewer line so we had more than one company assess our situation. The first company (I'm not naming names) ran a camera into the sewer line and identified numerous "belies". They gave us a quote for a trenchless sewer line replacement. Then I met Freddy with Freedom Underground and he personally came out and did the very same exercise. He found only one belie and instead of bashing the other company's findings, he said they probably made an honest mistake. That's a class act and that's why I hired Freedom Undergound to do the project (for less money, by the way). Our yard is landscape designed and after the project was completed, you can't even tell that Freddy's team was here! He's the owner of the company, and his level of professionalism was very impressive. I can't say enough good things about him and his team!Verified Freddy and his crew Miguel were excellent - hitting all qualities of service required - on time, professional, reasonable price, Fixed my water service line leak in shortest turnaround time. Freddy was also very considerate in the pricing discussion and helpful. Highly recommended.Verified I had a pretty bad water leak had no idea where it was coming from and needed help asap. Freedom Underground was quick to respond, on time, very professional and competitively priced. Miguel and his team did a phenomenal job and I'd highly recommend them.Verified An inspection revealed a leak in a copper pipe joint it was fixed with a better/more reliable method than soldering.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Google Reviews
Trustindex verifies that the original source of the review is Google. Freddy is a man of his words. We had a underground slab leak, his team did the leak detection and a whole house repiping for us. The price is very reasonable. The work took a little bit longer, but Freddy helped us to go through all the problems eventually.Trustindex verifies that the original source of the review is Google. Freddy and his team are extremely detailed and professional and have done an excellent first rate job in Mountain View for our ADU project with new water and sewer connections. Highly recommend them to anyone who needs their services.Trustindex verifies that the original source of the review is Google. I had a great experience with Freddy and his team at Freedom Underground at my Menlo Park residence. It was a hairy situation where I needed to install a new sewer line down a shared driveway and into the public street. Various permits and inspections from the city as well as the sanitary district were needed, I had some concerned neighbors to deal with, and we had to do it in a way that protects a large heritage tree right near the work. Freddy was extremely patient and creative during the scoping process. He understood the requirements and concerns of all parties involved and offered different solutions based on what the needs were. He and his office manager Fiona did a good job of managing all the admin stuff as well. I never felt like the team didn't know what they were doing or didn't have a plan. Once the job started, Miguel did an excellent job managing the work and the team. His communication was great and he quickly corrected course based on any concerns or requirements raised. Miguel was a good foreman. I felt in good hands the whole time and I thought the team was very diligent in cleaning up each day, keeping me updated on progress, etc. I'd definitely work with them again.Trustindex verifies that the original source of the review is Google. Miguel and Alex did a bang-up job fixing the main water line leak in my front yard. They were able to find and fix the leak in one visit, having to dig through both clay and roots. Highly recommended.... Although I hope to never need to call upon their services again! 😁Trustindex verifies that the original source of the review is Google. Would like to thank Freddy and his team for the quick response and repair of a clogged sewer line. One section of the sewer line was badly clogged over all these years and snaking no longer helps. Even hydro jets don't help. The clog is located underneath the carport concrete. Freddy and his team opened up the carport concrete, replaced the clogged section on day one. On day two, the carport concrete was restored. All done quick, clean and at a reasonable price. Very professional, friendly, clean, and Freddy took the time to explain everything beforehand. Definitely would like to recommend them.Trustindex verifies that the original source of the review is Google. Awesome service and quick response. Will definitely use again. Project was a water supply line at a duplex. Thanks Freddy! This is now the 2nd project with Freddy. Very satisfied again. Project was a re-pipe to address leak in slab. Thanks Freddy!Trustindex verifies that the original source of the review is Google. I highly recommend working with Freedom Underground, Freddy and his team are professional, knowledgable, and reliable. They performed two large projects for us: installed a new water line and waterproofed our leaky foundation wall. We now have a functioning water line (no leaks!) and a dry foundation wall. THANK YOU!!!Trustindex verifies that the original source of the review is Google. Freddy and the team did great work. Miguel and Antonio worked diligently to complete the work required, overcoming unexpected challenges to make sure the job was done correctly. Communication with the team was transparent and professional. They handled the permitting process and interfacing with the city inspectors to make sure everything was done to code and approved. Freddy was straightforward to work with and approachable with questions.Trustindex verifies that the original source of the review is Google. Freedom Underground Plumbing was last site visitor for estimate. Mr. Porras told me to give him one hour when I told him already got two estimates and if not that day, I may go with one of the two. When he arrived, he explained to me the process and true to his words, he emailed me the quote that night. The lead and assistant technicians, Miguel and Yessid, did a fantastic job. Very clean, methodological, and professional! Also, I will be remised if I don't say a word about Sabrina. She call when necessary and stayed on top throughout the process. All in all, great team/company, good experience...!!!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
More Helpful Resources to Help Guide Your Decision
Choosing the right contractor is a big decision. These resources will help you understand our process, compare services, and see why homeowners, contractors, and property owners trust Freedom Underground for their underground utility needs.
| Why Choose Freedom Underground | Lifetime Warranty | Customer Reviews |
| FAQ: What You Can Expect from Freedom Underground Plumbing | FAQ: General Engineering Contractor | Pricing for Standard Services |
| Water Leak Detection and Location Tools | Trenchless Technology | City and County Resources for Permits |
| Past Project Examples Browse examples of our completed projects, complete with photos and videos, so you can see the quality of work you can expect when you choose to partner with us. |
Our Customer-Focused Blog Helpful articles and insights for homeowners on plumbing, water, sewer, gas line, and electrical conduit issues. |
Explore Our Services The specific types of services we can help you with. |
