Do You Need a Rooter or a Plumber? Understanding the Difference for Your Home

When you face a plumbing issue, especially a clogged drain, you may wonder: do I need a rooter or a plumber? Though often used interchangeably, they refer to different areas of expertise within the plumbing world. Knowing which service to call can save you time, money, and unnecessary stress.

What is a Rooter, and How Does It Differ from a Plumber?

In the United States, most people are familiar with the term “rooter” thanks to national chains that use it as part of their branding. The term “rooter” originally referred to clearing roots from drain systems, but today it is synonymous with companies that specialize in emergency drain cleaning.

A plumber, while often capable of performing similar services, focuses more broadly on general plumbing tasks, such as installations, repairs, and replacements. While a rooter is primarily known for clearing drains quickly, a plumber may offer more comprehensive solutions for your plumbing system.

When Should You Call a Rooter or a Plumber?

If you are experiencing a drain backup, calling a rooter or plumber with emergency drain cleaning services can provide a quick solution. In our area, you can expect to pay over $200 for such services. (At Freedom Underground, we offer drain cleaning as part of larger projects, but we do not provide emergency services.)

If you are willing to take a DIY approach, renting an auger drain cleaning machine (commonly known as a plumber’s snake) is an option. Local hardware stores, like Home Depot, offer a variety of sizes. Be aware that these machines are bulky, can be difficult to transport, and messy to operate. You will also need to know where your cleanouts are located, which may not be easy in older homes.

What to Watch Out for When Calling a Drain Service

Some companies incentivize their employees to upsell additional services. If you are advised to undergo a major repair, such as a sewer line replacement, we recommend asking to see a live video inspection. Watching the camera feed of your sewer system in real-time ensures that the diagnosis is based on your property and gives you peace of mind.

Before committing to any repair, consider getting a second opinion. At Freedom Underground, we have seen cases where a second inspection revealed that no repairs were needed. Your goal should always be to feel confident in your decision, armed with all the facts and more than one perspective on your repair.

Freedom Underground Puts Your Trust First (H2)

At Freedom Underground, we do not offer commissions or incentives for upselling services. Our CEO and owner, Freddy, personally estimates every project, ensuring transparent pricing and fair assessments. Many homeowners come to us after initially working with an emergency plumber, seeking a second opinion or more comprehensive solutions.

If you are unsure about the condition of your system, we can provide a camera inspection along with a detailed video file and report. This ensures you have all the information you need before moving forward with repairs.

Call Us for a Trusted Second Opinion on Sewer Repairs

If you need a second opinion on sewer repairs or replacements, call Freedom Underground today at 408-693-6018. or use our contact form. With years of experience in underground utilities, we specialize in long-term, cost-effective solutions that bring peace of mind to homeowners.