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If you need to upgrade or add new water service, you will usually need to hire an A-General Engineering Licensed contractor such as Freedom Underground. Only a General Engineering license holder can work on public assets (aka Public Works) such as a city-owned street or sidewalk. You will also work with your water utility.

Major Steps in a new water line Project to upgrade your water service
  1. Hire a A-General Engineering Licensed contractor such as Freedom Underground.
  2. Obtain the required permits from the Water Utility Provider, the local Public Works Department of your City or County depending on who maintains the sidewalk and street, and often a City building department. Freedom Underground will do this for you as part of your project.
  3. Underground Service Alert, aka USA 811
Permits and Approvals

Installing a new water service line involves your Water Utility Provider, your City or County’s Public Works department, and often the building department of the City or County where the property is located. The permits with the Public Works department are often called “Encroachment Permits” and are more complex to file for and obtain then a building permit. Encroachment Permits will often require specific insurances from the contractor, sometimes a bond, site construction plans and traffic control plans.

Freedom Underground has done hundreds of these types of projects in the various communities of the Bay Area and will file for and manage this process for you. While a building permit can often be obtained in a few days or less, an encroachment permit will usually take 4+ weeks from the moment we start the process.

Underground Service Alert, a.k.a. USA 811

Before digging, we create a USA 811 ticket which triggers local utilities with underground lines in the area to come out and mark their lines. This service greatly reduces any chance we accidentally hit an existing utility line.

Pre-Construction meeting with the Public works inspector

With permits in hand, a “pre-con” meeting with the utility and the City/County is scheduled to meet at the project site. At these pre-con meetings, we will discuss the specifics of the project and gain approval from the inspectors to start.

Excavation

The first major construction step is excavating the street.

Work Site Water Line
Work Site Water Line
Connecting to the Water Main

Connecting to the water main is done either by cutting the water main and making a connection or, most commonly, via Hot Tapping. Hot Tapping is a technique that allows the creation of a new connection to an existing, pressurized water line without cutting it and disrupting water flow to the neighborhood.

If Hot Tapping…

If cutting the main…

Saddle, Ball Corp and new HDPE Pipe for new water line

This is a picture of a saddle, ball corp, and a new 1″ HDPE Pipe with a tracer wire. The saddle and ball corp are installed before the tap. Once the hot tap is completed, the pipe will be attached.

During the hot tap, the saddle, ball corp, and tapping machine work together to control the pressurized water. After the tap, the ball corp (which is a type of valve) controls the water until the meter is installed at the other end of the pipe.

Backfill and final Connections
water meter
New Water Meter